Frequently Asked Questions
Everything you need to know about shopping with Luhxe.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Returns are processed within 5 business days of receiving the package at our warehouse.
How do I determine my correct size?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing those figures to our specific garment measurements for the best fit.
Are your materials sustainably sourced?
Luhxe is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and partner only with manufacturers who adhere to fair labor standards.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and offer interest-free installment plans through Klarna and Afterpay.